An exceptional staff

I have lived in Princeton almost three months now and have banked at the former Citizens Bank for almost as long. The personal customer service and staff enthusiasm were refreshing compared to the impersonal but cordial service at my Chicago bank, where 90 percent of transactions were conducted online or via ATM. My Chicago bank was purchased from another bank a few years ago, and I had friends that worked there prior to the purchase; so I understand the stress and uncertainty following such a transition.