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From the editor’s desk

Published: Monday, Jan. 6, 2014 1:49 p.m. CDT

Wow! The past few days of weather have been nothing short of brutal. I’m chilled to the bone, as the old saying goes, and I’ve promised I will never ever complain about 100-degree heat waves again ... at least until next July and August. As I write this right now (Monday morning), I have so many layers of clothes on, I can barely move.

I have to say I was so impressed with the roads on the way to work on Monday morning. My applause goes to all the road crews who worked tirelessly to keep it safe for all of us. Really. Think about it. When the weather is so bad, I always wonder how the guys who drive the snow plows make it in. Applause, applause, applause.

And then there’s another round of applause for the police departments, sheriff’s department, fire departments, emergency services, hospital personnel ... the list is a long one ... not to mention all the folks who are out with their snow plows to get our driveways and sidewalks cleaned. It’s time like these when we remember how important these folks are to our everyday lives.

On a serious side, though, now is the time to make sure you check on older neighbors and friends to make sure they are OK. Do they have enough medicine, food? Is it warm in their homes? Do they need anything at all?

And then there are our four-legged friends. I worry so about the animals. I can hardly bear the thought of animals out in this weather. Please bring your animals inside whenever possible. I know that might sound like a no-brainer ... but you’d be surprised!

Anyway, folks, stay warm. Be safe. These brutal temperatures can kill you. Be smart.

•••

The Bureau County Republican is working on a fun, new special section called “Hometown Heroes.” I am so excited about it, as we will be featuring those folks in Bureau and Putnam counties who give of themselves so unselfishly — never asking for anything in return. If you know a “Hometown Hero,” who you think would be a nice addition to our special section, send me an email at tsimon@bcrnews.com. Also, if you are an advertiser who would like to participate in this great section which will have highly-localized and unique content — not to mention high readership and a long shelf life — call your multi-media representative or BCR Sales Development Manager Pam Pratt-Marsh at 815-875-4461, ext. 241.

•••

Customer Service Kudos: I love to hear about wonderful customer service stories, where and individual or a business goes the extra mile to deliver exceptional service. Help me tell other readers about the exemplary customer service you receive. Following is a Kudos I received this week:

• Princeton resident Ray Crawford said, “My garage door on closing would stop a foot from total closure, then go back to open. I called Kramer Doors (of Princeton). They came over, made adjustments and repaired a roller. When finished, they said, “Happy New Year.” No charges.

Do you have a great Customer Service Kudos story to share? Email me at tsimon@bcrnews.com.

•••

Thought for today: “I wonder if the snow loves the trees and fields, that it kisses them so gently? And then it covers them up snug, you know, with a white quilt; and perhaps it says “Go to sleep, darlings, till the summer comes again.” Lewis Carroll.

Thought for tomorrow: “I do an awful lot of thinking and dreaming about things in the past and the future — the timelessness of the rocks and the hills — all the people who have existed there. I prefer winter and fall, when you feel the bone structure of the landscape — the loneliness of it, the dead feeling of winter. Something waits beneath it, the whole story doesn’t show.” Andrew Wyeth.

•••

Be warm. Be safe. Think about spring ... And remember: You are important to me and the BCR.

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