PRINCETON — The Princeton Post Office is asking its customers to be patient and considerate of mail carriers during these cold and snowy days.
On Tuesday, Princeton Postmaster Shannon Mattingly said the post office has received tons of phone calls from customers complaining their mail is late.
“With the weather being how it is, customers should expect a delay just from the fact that trucks may be running late, and it’s harder for carriers to walk in this weather than it is normally,” Mattingly said. “It is very important for customers to know that our carriers are doing their best out there.”
Also, Mattingly is asking customers to help the carriers deliver the mail safely by clearing snow and ice from sidewalks, stairs and mailboxes. Customers receiving curbside delivery are asked to remove snow piles left by snow plows to keep access to their mailboxes clear for letter carriers, she said.
“Snow and ice make delivery dangerous and slow,” Mattingly said. “Maintaining a clear path to the mail box — including steps, porches, walkways and street approaches – will help letter carriers maintain consistent delivery service, and help them get those letters and packages delivered on time.”
Delivery service may be delayed or curtailed whenever streets or walkways present hazardous conditions for letter carriers or when snow is plowed against mailboxes, the postmaster said.
“The Postal Service curtails delivery only after careful consideration, and only as a last resort,” Mattingly said. “Any curtailed mail is attempted the next delivery day.”
As another request, the area around blue collection boxes needs to be kept clear so customers can deposit their mail and the Postal Service can collect the mail for delivery, Mattingly said. Residents and businesses with collection boxes near their property are asked to keep them clear of snow and ice.
“We want our letter carriers to be safe,” Mattingly said. “We can only do this with the help of our customers.”
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