BUDA — Buda residents will keep their post office but will see a reduction in the open window hours for customer service.
About 10 residents attended last week’s meeting at the Buda Post Office, at which U.S. Postal Service representative Donna Sherwood presented the results of the recent surveys sent to the community customers.
Sherwood said 360 surveys were mailed to Buda postal customers with 144 of the surveys returned. Of those, 89 percent favored a realignment of open hours, compared to 4 percent voting for a delivery option. One percent chose going to a nearby post office for customer service with another 1 percent choosing to have a village-business post office service option. Four percent of the returned surveys made no selection.
After reviewing the surveys, the U.S. Postal Service determined the Buda residents will see their open window hours at their post office reduced from the current seven hours, Monday through Friday, to four hours.
The most likely hours for the Buda Post Office open window service will be 8:30 a.m. to 12:30 p.m. Monday through Friday, with Saturday hours remaining the same at 8:30 a.m. to 10:30 a.m., Sherwood said.
However, the postal service will take into account all information received at the Buda meeting before making a final decision, Sherwood added. Access to delivery receptacles in the lobby will not be reduced from current hours. The scheduled change of hours will be posted once determined.
As reported earlier in the Bureau County Republican, the Buda meeting is one of seven meetings being held by the U.S. Postal Service in Bureau County, focusing on post offices in smaller communities and how to cut expenses for the postal service. Other impacted communities are Wyanet, Sheffield, Cherry, Seatonville, DePue and Bureau.
The open hours reduction is part of the U.S. Postal Service’s POST Plan which has targeted 13,000 post offices in small towns nationwide, looking at the number of transactions in each office and determining how much time is actually needed to conduct that business. With the reduction of open window hours would come a reduction in employee hours, which would be a significant cost-savings to the company. The U.S. Postal Services expects to realize about $500 million in savings through the nationwide POST Plan.
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